Welcome to DR2SPINE, operated by Myrdalis-MD, LLC. This page explains how we collect, use, and protect your information, and the terms that apply when you opt in to receive SMS text messages from us. By using our website, submitting a form, or opting in to SMS communications, you agree to the terms described below.
Privacy Policy
1. Data Collection
DR2SPINE collects personal information, including your name, email address, and phone number, when you register for an appointment, request information, or use our services. We may also collect general usage and device data through our website and online forms to help us improve your experience.
2. Data Usage
The information you provide is used to schedule and deliver your care, send appointment reminders and account notices, respond to your inquiries, and share relevant health education or promotional updates. We do not include diagnosis, treatment details, or other protected health information in SMS or general email communications. Sensitive medical information is shared only through secure channels, such as our patient portal or direct phone conversations with our clinical team.
This Privacy Policy covers our website and our SMS and email communications. It does not replace our HIPAA Notice of Privacy Practices, which governs the use of your protected health information and is available at our office or upon request.
3. Data Protection
We use industry standard administrative and technical safeguards to protect your data against unauthorized access, alteration, or disclosure. Information obtained as part of the SMS consent process will not be shared with third parties.
4. User Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us using the information below. We will respond to all requests promptly.
5. Opt In and Opt Out
You may opt in or opt out of marketing and SMS communications at any time by contacting our office directly or by following the opt out instructions included in the message.
6. Contact Information
DR2SPINE (Myrdalis-MD, LLC)
4700 N. Habana Ave., Suite 507, Tampa, FL 33614
Phone: (813) 597-3405
Email: info@dr2spine.com
7. Policy Updates
We will notify you of material changes to this policy by email or by posting an updated version on this page. Please check back periodically.
8. Accessibility
This policy is available at all times in the footer of our website, www.dr2spine.com.
9. SMS and Phone Number Usage
We do not share your SMS consent, phone number, or related opt in data with third parties or affiliates for marketing purposes, under any circumstance.
Terms and Conditions for SMS Communications
A. Introduction
By opting in to receive SMS communications from DR2SPINE, you agree to be bound by these Terms and Conditions. If you do not agree, please do not opt in.
B. Consent for SMS Communication
By providing your consent, you agree to receive text messages from DR2SPINE at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.
C. Types of SMS Communications
If you opt in, you may receive text messages related to:
- Appointment confirmations and reminders
- Discovery Call and Discovery Session scheduling and follow up
- Billing and account notices
- Webinar registration confirmations and reminders
- General practice updates and health education content
We do not send diagnosis, treatment details, or other protected health information by SMS.
D. Message Frequency
Message frequency varies based on your relationship with our practice, such as scheduling activity, webinar registration, or account needs. You should generally expect no more than 8 messages per month, though frequency may occasionally increase around specific events such as a webinar series or an active treatment plan.
E. Standard Messaging Disclosures
Messaging frequency may vary. Message and data rates may apply. You can opt out at any time by texting STOP. For help, text HELP or call (813) 597-3405. See www.dr2spine.com/privacy-policy for our Privacy Policy and www.dr2spine.com/terms-and-conditions for these Terms.
F. Potential Fees for SMS Messaging
Message and data rates may apply depending on your mobile carrier plan, and may vary for domestic or international numbers.
G. Opt In Method
You may opt in to receive SMS messages from DR2SPINE in the following ways:
- By contacting our office via email
- By submitting a request through the Patient Portal
H. Opt Out Method
You may opt out at any time by replying STOP to any message, or by contacting our office directly at (813) 597-3405.
Additional Options
If you do not wish to receive SMS messages from DR2SPINE, you may simply choose not to check the SMS consent box on our forms.
I. HELP
If you need assistance, reply HELP to any message, call us at (813) 597-3405, or email info@dr2spine.com.
J. Privacy
Your information will only be used to communicate with you via SMS as described above. It will not be shared with third parties unless required by law.
K. Modifications
We may update these Terms and Conditions at any time. Changes will be posted on this page with a revised date. These Terms are governed by the laws of the State of Florida.
L. Acknowledgment of Terms
By opting in to DR2SPINE's SMS messaging service, you confirm that you have read and agree to these Terms and Conditions.